12th Commerce - Book Back Answers - Chapter 9 - English Medium Guides

  

 

Plus Two / 12th Commerce - Book Back Answers - Chapter 9 - English Medium

Tamil Nadu Board 12th Standard Commerce - Chapter 9: Book Back Answers and Solutions

    This post covers the book back answers and solutions for Chapter 9 – Commerce from the Tamil Nadu State Board 12th Standard textbook. These detailed answers have been carefully prepared by our expert teachers at KalviTips.com.

    We have explained each answer in a simple, easy-to-understand format, highlighting important points step by step under the relevant subtopics. Students are advised to read and memorize these subtopics thoroughly. Once you understand the main concepts, you’ll be able to connect other related points with real-life examples and confidently present them in your tests and exams.

    By going through this material, you’ll gain a strong understanding of Commerce Chapter 9 along with the corresponding book back questions and answers (PDF format).

Question Types Covered:

• 1 Mark Questions: Choose the correct answer, Fill in the blanks, Identify the correct statement, Match the following 
• 2 Mark Questions: Answer briefly 
• 3, 4, and 5 Mark Questions: Answer in detail

All answers are presented in a clear and student-friendly manner, focusing on key points to help you score full marks.

All the best, Class 12 students! Prepare well and aim for top scores. Thank you!

Chapter 9

 Fundamentals Of Human Resource Management

I. Choose the correct answer.

1. Human resource is a _________ asset.
a) Tangible     
b) Intangible     
c) Fixed     
d) Current
Answer Key:
b) Intangible

2. Human Resource management is both _________ and _________ .
a) Science and art                                    
b) Theory and practice     
c) History and Geography                         
d) None of the above
Answer Key:
a) Science and art

3. Planning is a _________ function.
a) selective        
b) pervasive     
c) both a and b         
d) none of the above
Answer Key:
b) pervasive
 
4. Human resource management determines the _________ relationship.
a) internal, external            
b) employer, employee
c) Owner, Servant            
d) Principle, Agent
Answer Key:
b) employer, employee

5. Labour turnover is the rate at which employees _________ the organization.
a) Enter         
b) leave           
c) Salary       
d) None of the above
Answer Key:
b) leave

II. Very short answer questions.

1. What is Human Resource Management?
Answer Key:

• The branch of management that deals with managing human resource is known as Human Resource management.
• It includes the overall progress of the employee and the enterprise.

2. State two features of HRM.
Answer Key:
Goal oriented:

• The accomplishment of organizational goals is made possible through best utilization of human resource in an organization.

It is intangible:

• Human resource management is a intangible function which can be measured only by results.

3. Mention two characteristics of Human Resource.
Answer Key:

• Human resource is the only factor of production that lives.
• Human resource created all other resource.

4. What are the managerial functions of HRM.
Answer Key:

• Planning
• Organizing
• Directing
• Controlling.

III. Short answer questions.

1. Define the term Human Resource Management.
Answer Key:
In the words of E.F.L.Brech HRM as that part of management process which is primarily concerned with the human constituents of an organization.

2. What are the characteristics of Human resources? (any 3)
Answer Key:

• Human resource is the only factor of production that lives.
• Human resource created all other resources.
• Human resource exhibits innovation and creativity.
• Human resource alone can think, act, analyse and interpret.
• Human resources are emotional beings.
• Human resources can be motivated either financially or non financially.
• The behaviour of human resources are unpredictable.
• Over years human resources gains value and appreciates.
• Human resources are movable.
• Human resource can work as a team.

3. What is the significance of Human resource? (any 3)
Answer Key:
To identify manpower needs :

• Determination of manpower needs in an organization is very important as it is a form of investment.

To ensure the correct requirement of manpower:

• At any time the organization should not suffer from shortage or surplus manpower which is made possible through human resource management.

To select right man for right job:

• Human resource management ensures the right talent available for the right job, so that no employee is either under qualified or over qualified.

IV. Long answer questions.

1. Explain the characteristics of Human Resource (any 5).
Answer Key:

• Human resource is the only factor of production that lives.
• Human resource created all other resources.
• It is only the labour of employees that is hired and not the employee himself.
• Human resource exhibits innovation and creativity.
• Human resource alone can think, act, analyse and interpret.
• Human resources are emotional beings.
• Human resources can be motivated either financially or non financially.
• The behaviour of human resources are unpredictable.
• Over years human resources gains value and appreciates.
• Human resources are movable.
• Human resource can work as a team.

2. Describe the significance of Human Resource Management (any 5).
Answer Key:
To identify manpower needs :

• Determination of manpower needs in an organization is very important as it is a form of investment.

To ensure the correct requirement of manpower:

• At any time the organization should not suffer from shortage or surplus manpower which is made possible through human resource management.

To select right man for right job:

• Human resource management ensures the right talent available for the right job, so that no employee is either under qualified or over qualified.

To promote favorable employee attitude:

• Organizations are expected to provide a good work environment to secure favorable employee attitude towards the management.

To incorporate change :

• Change is constant in any organization and this change has to be introduced in such a way that the human resource management acts as an agent to make the change effective.

To provide scope for collective bargaining:

• Human resource management encourages workforce to form a union to represent their grievances and find early solution for their problems by collective representation.

To update the skill and knowledge:

• Managing human resource plays a significant role in the process of employee skill and knowledge enhancement to enable the employees to remain up to date through training and development programmes.

3. Discuss the Operative functions HRM.
Answer Key:
Procurement:

• Acquisition deals with job analysis, human resource planning, recruitment, selection, placement, transfer and promotion.

Development:

• Development includes performance appraisal, training, executive development, career planning and development, organizational development.        

Compensation:

• It deals with job evaluation, wage and salary administration, incentives, bonus, fringe benefits and social security schemes.

Retention:

• This is made possible through health and safety, welfare, social security, job satisfaction and quality of work life

Integration:

• It is concerned with the those activities that aim to bring about reconciliation between personal interest and organizational interest

Maintenance:

• This encourages employees to work with job satisfaction, reducing labour turnover, accounting for human resource and carrying out audit and research.

 

Prepared By:

 

B. MUTHUKUMAR 
PG ASST COMMERCE
MKVK MATRIC HR SEC SCHOOL 
TENKASI