12th Commerce - Book Back Answers - Chapter 19 - English Medium guides

  

 

Plus Two / 12th Commerce - Book Back Answers - Chapter 19 - English Medium

Tamil Nadu Board 12th Standard Commerce - Chapter 19: Book Back Answers and Solutions

    This post covers the book back answers and solutions for Chapter 19 – Commerce from the Tamil Nadu State Board 12th Standard textbook. These detailed answers have been carefully prepared by our expert teachers at KalviTips.com.

    We have explained each answer in a simple, easy-to-understand format, highlighting important points step by step under the relevant subtopics. Students are advised to read and memorize these subtopics thoroughly. Once you understand the main concepts, you’ll be able to connect other related points with real-life examples and confidently present them in your tests and exams.

    By going through this material, you’ll gain a strong understanding of Commerce Chapter 19 along with the corresponding book back questions and answers (PDF format).

Question Types Covered:

• 1 Mark Questions: Choose the correct answer, Fill in the blanks, Identify the correct statement, Match the following 
• 2 Mark Questions: Answer briefly 
• 3, 4, and 5 Mark Questions: Answer in detail

All answers are presented in a clear and student-friendly manner, focusing on key points to help you score full marks.

All the best, Class 12 students! Prepare well and aim for top scores. Thank you!

Chapter 19: Environmental Factors

I. Choose the correct answer.

1. VUCA stands for ____, _____,_____,______.
a) Volatility, Uncertainty, Complexity and Ambiguity     
b) Value, Unavoidable, Company and Authority
c) Volatility, Uncontrollable, Company and Auction
d) All of the above
Answer Key:
a) Volatility, Uncertainty, Complexity and Ambiguity

2. GST stands for ______,______,______.
a) Goods and Social Tax
b) Goods and Service Tax
c) Goods and Sales Tax         
d) Goods and Salary Tax
Answer Key:
b) Goods and Service Tax

3. Factors within an organization constitutes _________ environment.
a) Internal Thinker                  
b) External Thinker     
c) Fellow human beings           
d) All of the above
Answer Key:
a) Internal Thinker      

4. Macro Environment of business is an _________ factor.
a) Uncontrollable              
b) Controllable     
c) Manageable                    
d) Immanageable
Answer Key:
a) Uncontrollable

5. The two major types of business environment are _______ and ___________.
a) Positive and Negative         
b) Internal and External
c) Good and Bad                       
d) Allowable and Unallowable
Answer Key:
b) Internal and External

II. Very short answer questions.

1. What is internal environment?
Answer Key:

• Internal environment refers to those factors within an organization e.g
• Policies and programmes,
• organizational structure,
• employees,
• financial and physical resources.
• These factors can be changed or altered and hence are known as controllable factors.

2. Give the meaning of corporate governance.
Answer Key:

• Corporate governance is a set of rules and policies which governs a company.
• It provides a frame work for managing a company and achieving its objectives.
• It gives guidelines for internal control, performance measurement and corporate disclosure.

3. What is GST?
Answer Key:

• GST is the indirect tax levied on goods and services across the country.
• It is a comprehensive, multi-stage, destination-based tax that is levied on every value addition.
• CGST          
• SGST
• IGST

4. Expand VUCA.
Answer Key:

• VUCA – Volatility, Uncertainty, Complexity and Ambiguity.
• The future environment of business in this age of rapid technological advancement has been captured aptly in the acronym
• Developed in the late 80’s by the U.S military.
• Every business has to take strategic decisions.

III. Short answer questions.

1. What are the political environment factors? (any 3)
Answer Key:

• The image of the leader and the country in the inter-national arena.
• Legal framework of business and their degree of flexibility.
• The constitution of the nation.
• The Foreign policy of the country with special reference to tariffs and free trade.

2 . Write about any three internal environmental factors of business.
Answer Key:

• Vision and objectives:
• The vision and objectives of a business guides its operations and strategic decisions.
• Internal power relations:
• This refers to the internal power relations that exist in an organization.
• Human resources:
• The success of an enterprise is solely dependent on its manpower.

3. What do you know about Technological environment?
Answer Key:

• The development in the IT and telecommunications has created a global market.
• Technology is widely used in conducting market research for understanding the special needs of the customer.
• The level of technology available within the country
• Rate of change in technology
• Technology adopted by competitors
• Technological obsolescence

 

IV. Long answer questions.

1. Discuss the role of macro environment of business. (any 5)
Answer Key:
Economic environment:

• The nature of economic system
• The economic policies of a nation
• Economic indices

Socio-Cultural environment:

• The social institutions and groups
• Family structure prevalent in the society
• Role of marriage as an institution

Political and Legal environment:

• The image of the leader and the country in the inter-national arena.
• Legal framework of business and their degree of flexibility.
• The constitution of the nation.

Geo-physical environment:

• The availability of natural resources like minerals oil .etc,
• Availability of natural harbours and port facilities for transporting goods.

Technological environment:

• The level of technology available within the country
• Rate of change in technology
• Technology adopted by competitors

2. Explain the micro environmental factors of business. (any 5)
Answer Key:
Suppliers:

• In any organisation the suppliers of raw materials and other inputs play a very vital role.

Marketing Channel members:

• The marketing inter-mediaries serve as a connecting link between the business and its customers.

Public:

• This refers to any group like media group, citizen action group and local public which has an impact on the business.

Customers:

• The aim of any business is to satisfy the needs of its customers.

Competitors:

• All organizations face competition at all levels local, national and global.

 

Prepared By:

 

B. MUTHUKUMAR 
PG ASST COMMERCE
MKVK MATRIC HR SEC SCHOOL 
TENKASI