12th Commerce - Book Back Answers - Chapter 12 - English Medium Guides

  

 

Plus Two / 12th Commerce - Book Back Answers - Chapter 12 - English Medium

Tamil Nadu Board 12th Standard Commerce - Chapter 12: Book Back Answers and Solutions

    This post covers the book back answers and solutions for Chapter 12 – Commerce from the Tamil Nadu State Board 12th Standard textbook. These detailed answers have been carefully prepared by our expert teachers at KalviTips.com.

    We have explained each answer in a simple, easy-to-understand format, highlighting important points step by step under the relevant subtopics. Students are advised to read and memorize these subtopics thoroughly. Once you understand the main concepts, you’ll be able to connect other related points with real-life examples and confidently present them in your tests and exams.

    By going through this material, you’ll gain a strong understanding of Commerce Chapter 12 along with the corresponding book back questions and answers (PDF format).

Question Types Covered:

• 1 Mark Questions: Choose the correct answer, Fill in the blanks, Identify the correct statement, Match the following 
• 2 Mark Questions: Answer briefly 
• 3, 4, and 5 Mark Questions: Answer in detail

All answers are presented in a clear and student-friendly manner, focusing on key points to help you score full marks.

All the best, Class 12 students! Prepare well and aim for top scores. Thank you!

Chapter 12: Employee Training Method

I. Choose the correct answer.

1. Off the Job training is given
a) In the class room    
b) On off day    
c) Outside the factory     
d) In the playground
Answer Key:
c) Outside the factory

2. Improves Skill Levels of employees to ensure better job performance.
a) Training     
b) Selection    
c) Recruitment       
d) Performance appraisal
Answer Key:
a) Training+

3. When trainees are trained by supervisor or by superior at the job is called:
a) Vestibule training               
b) Refresher training     
c) Role play                              
d) Apprenticeship training
Answer Key:
d) Apprenticeship training

4. ________ is useful to prevent skill obsolescence of employees .
a) Training         
b) Job analysis     
c) Selection           
d) Recruitment
Answer Key:
a) Training

5. Training methods can be classified into ________ and ________ training.
a) Job rotation and Job enrichment         
b) On the Job and Off the Job
c) Job analysis and Job design             
d) Physical and mental
Answer Key:
b) On the Job and Off the Job

II. Very short answer questions.

1. What is meant by training?
Answer Key:

• Training is the act of increasing / enhancing the new skill of problem solving activity and technical knowledge of an employee for doing the jobs them self.
• Training enables the employees to guide their behavior.

2. What is Mentoring training method?
Answer Key:

• Mentoring is the process of sharing knowledge and experience of an employee.
• The focus in this training is on the development of attitude of trainees.

3. What is Role play?
Answer Key:

• Under this method trainees are explained the situation and assigned roles.
• They have to act out the roles assigned to them without any rehearsal.
• There are no pre-prepared dialogues.

4. State e-learning method?
Answer Key:

• E learning is the use of technological process to access of a traditional classroom or office.
• E learning is also often referred to us online learning or web based training.

III. Short answer questions.

1. What is vestibule training?
Answer Key:

• Vestibule training is training of employees in an environment similar to actual work environment artificially created for training purpose.
• This type of training is given to avoid any damage or loss to machinery in the actual place by trainees and avoid disturbing the normal workflow in the actual workplace.

2. What do you mean by on the job Training?
Answer Key:

• On the job training refers to the training which is given to the employee at the work place by his immediate supervisor.
• In another words the employee learns the job in the actual work environment.
• It is based on the principle of “Learning by Doing and Learning While Earning”.

3. Write down various steps in a training Programme.
Answer Key: 

4. Write short note on trainer and trainee.
Answer Key:
Trainee

• A person who is learning and practicing the skills of particular job is called trainee.

Trainers

• Trainer is a person who teaches skills to employee and prepare them for a job activity.

IV. Long answer questions.

1. Discuss various types of training. (any 5)
Answer Key:

• According to Edwin B. Flippo Training is the act of increasing the Knowledge and skills of an employee for doing particular jobs”.
• Training may be mainly divided into:
• (a) On the job training
• (b) Off the job training

(a) On the job training
Coaching Method:

• In the coaching method of training, the superior teaches or guides the new employee about the knowledge and skills relevant to a given job.

Mentoring method:

• Mentoring is the process of sharing knowledge and experience of an employee.

Job Rotation Method:

• Job rotation is an important method for broadening the knowledge of executives.

Job Instruction Techniques (JIT) Method:

• In this method, a trainer at the supervisory level gives some instructions to an employees to how to perform his job and its purpose.

Apprenticeship Training Method:

• The apprentice or trainee learns the job knowledge and skills from the trainer or superior or senior worker.

(b) Off the job training
Lecture Method:

• Under this method trainees are educated about concepts, theories, principles in any particular area.

E-learning Method:

• E-learning is the use of technological process to access of a traditional classroom or office.

Group Discussion Method:

• Group of people participate and discuss particular subject or one topic. 
• Under this method participants are divided into various groups. 
• They were provided a particular issue for deliberation.

Case Study Method:

• Trainees are described a situations which stimulate their interest to find solution. 
• They have to use their theoretical knowledge and practical knowledge to find solution to the problem presented.

Role Play Method:

• Under this method trainees are explained the situation and assigned roles. 
• They have to act out the roles assigned to them without any rehearsal.

2. What are the difference between on the job training and off the job training? 

(any 5)                   
Answer Key:

Basis	On the Job Training	Off the Job Training
Meaning	The employee learns the job in the actual work environment.	The employee learns the job outside the work location.
Location	At the work place.	Away from the work place.
Approach	Practical approach.	Theoretical approach.
Principle	Learning by performing.	Learning by acquiring knowledge.
Carried out	It is carried out by the experienced employee.	Training is provided by the experts.
Cost	It is cheapest to carry out.	It requires expenses like separate training rooms, specialist, resources like projectors.

3. Explain the benefits of training. (2 points from each headings)
Answer Key:

• The Benefits of training are:
• Benefits of the organization
• Benefits of the Employees
• Benefits of Customer
  

Benefits to the Organization:

• It reduces wastages of materials and idle time
• It exposes employees to latest trends.

Benefits to the Employees:

• It improves the employee’s productivity
• It enhances the morale of the employee.

Benefits of Customer:

• Customers get better quality of product/ service.
• Customers get innovative products or value added or feature rich products.

 

Prepared By:

 

B. MUTHUKUMAR 
PG ASST COMMERCE
MKVK MATRIC HR SEC SCHOOL 
TENKASI